Kerry Piper

Director & Lead Technician

Southsea-based Kerry (31) worked as Lead Technician at The Dyson Hub since 2015 when it was still in Kingston Crescent. In April 2018 Kerry had the opportunity to buy the business and manage her own Company. Previously Kerry had engaged with her customers and knew that most of you wanted The Dyson Hub to return to Portsmouth. As soon as the right shop became available The Dyson Hub moved to Copnor Road, close to where Kerry used to visit her Grandparents as a child.

Kerry’s passion for sustainability and value for money runs through everything she does at the Dyson Hub. The confidence to set up your own business comes when you let go of the old fashioned restraints many of us are still shackled by. If you wait till the time is perfect to become your own boss, you may miss the opportunity. Kerry decided to grab life in both hands.  

Small business is no longer about growth, profits and sitting behind a desk in a suit and tie. It is about finding your way in the world in the most sustainable and enjoyable way. With the ability to be able to establish a secure future.  

Jill Carder

Customer Service

Jill has worked at The Dyson Hub since the early days when it was ‘Pompey Dysons’.  She has worked with all models of Dyson through the rise and fall of its products.  Jill’s affection and passion for customers has always been a blessing to the business. Therefore to be able to offer solutions where the manufacture fails rather satisfying to her.  Jill’s friendly and personable manner is responsible for the excellent reviews across many online platforms because of the efforts she will meet to see that her customers are happy. 

Jill was very happy when The Dyson Hub moved to Copnor Road because it means she can see her Daughters & Grandchildren more often.

Jill & Kerry both take enormous pride in being an empowered women only workforce. They hope their story encourages more local people to have the courage to go for what they want in life.

# Happy Portsmouth Customers

# Tonnes Of Plastic Saved From Landfill

# of dysons refurbished every week

% Satisfaction Guarantee

% Excellent Online Reviews

The Dyson Hub
5.0
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Ann Murray
Ann Murray
2018-11-12T22:28:02+0000
I was very pleased with my recent experience at the Dyson Hub. The initial investigation was thorough and the results emailed to me in 24 hours. The repair and clean was carried out very quickly and all work was explained to me beforehand . The staff were polite and helpful. It was so convenient to be able to park outside the shop to drop off and pickup my dyson.read more
Andy Fleet
Andy Fleet
2018-11-12T08:33:27+0000
Got my hoover back, as good as new.
Lauren Galloway
Lauren Galloway
2018-11-09T19:55:20+0000
I just had my v6 repaired and serviced. With 3 girls and a dog in the house it’s fair to say that the hoover is regularly used and it’s normally full of hair! Since getting it back it’s working like new again. Would highly recommend and much cheaper to get it serviced every now and then rather than buying new!read more
Wendy Tucker
Wendy Tucker
2018-07-14T11:07:33+0000
Wonderful service , took my dyson dc40 in expecting a fortune for a brush bar , Recon one fitted in 10 minutes Brilliantread more
Jane Chapman
Jane Chapman
2018-06-01T14:42:39+0000
I’ve just got my dc04 back from the Dyson Hub, amazing transformation. Apparently the clutch had gone. It’s come back spotlessly clean and working as good as if it were new. The staff are friendly and really helpful and I would recommend anyone to take their Dyson to the Hub. Thanks again.read more
John Wilson
John Wilson
2018-05-12T09:53:57+0000
Terry Judkins
Terry Judkins
2018-01-19T21:23:56+0000
Absolutely amazing service, the new part ordered for my cordless Dyson arrived within 24hrs and very well packed, do not hesitate to use this company!read more
Debi Garrod
Debi Garrod
2017-11-29T19:12:11+0000
Went in today to find out why my dyson was not working very well. They found a blockage and reminded me hoe to clean. Will definitely take it back for a service in new year. Very nice ladiesNot so easy to find as it is round the back of the other unitsMany thanksread more
Kenneth Turner
Kenneth Turner
2017-10-14T13:52:01+0000
I'm quite sceptical about reading reviews on home pages however I feel that i must leave feedback about Dyson Hub. I dropped of a well used and getting old dirty battered and not fully functioning Dyson DC24. The Dyson was on its last legs and consideration was given to renewing it with another Dyson or Shark machine however I chose to give Dyson Hub a chance first as it was the cheapest option and so I had nothing to lose. I dropped of the machine the following day and received a phone call 5 days later saying it was ready to collect and that the machine was repaired. Amazing, I picked up a machine that was to all intensive purposed almost new looking.........Dyson Hub had cleaned the machine inside and out, repaired the revolving brush and switch and all done quickly and with a refreshing cheery attitude. Well done. The machine cleans like it was new many years ago and I feel that I should have used them sooner, all I can say is that i recommend Dyson Hub in Havant with 100% conviction and that I believe you wouldn't regret it. Well done to all involved.read more
Alex Noble
Alex Noble
2017-09-21T19:50:30+0000
Chris Hovey
Chris Hovey
2017-09-18T12:40:09+0000
Excellent service. Good value. Machine came back like new. Would highly recommend.
Jeanette Martin
Jeanette Martin
2017-08-15T17:55:26+0000
Really helpful lady served me, was able to tell instantly what the problem with my Dyson was and fixed it in no time at all. Would definitely recommend. No appointment was necessary just turned up.read more
Mark Granfield
Mark Granfield
2017-08-10T14:02:22+0000
Wendy Carlyle
Wendy Carlyle
2017-07-06T18:49:06+0000
Just had 2 dyson's repaired and serviced, Excellent customer service and both cleaners work like new. Thank you Kerry and the team.read more
Kimberley Piper
Kimberley Piper
2017-06-25T11:04:18+0000
Julie Healy
Julie Healy
2017-05-11T09:45:59+0000
Brilliant service and very friendly staff. No quibble on replacing a split part i purchased from them late last year. Done on the spot too. Would highly recommend.read more
Julie Brown
Julie Brown
2017-04-19T08:18:30+0000
I always used the Dyson shop when it was in Kingston Crescent, fantastic service & always with a smile � i will be seeing u again very soon in need of repairs!read more
Emma Clifton
Emma Clifton
2017-04-07T08:53:03+0000
Writing on behalf of Uppercut hair studio southsea . Perfect service ! Collection and delivery was as arranged really professional and both hovers are working perfectly ! Many thanks Uppercut Hair Studio, Southsearead more
Karen Brar
Karen Brar
2017-03-20T12:02:22+0000
First class customer service and product knowledge
Greg Eaton
Greg Eaton
2017-02-27T19:05:07+0000
Fantastic - really friendly welcome, quick efficient service (fixed in less than one working day) and very good pricing. Would definitely recommend them for anything Dyson -it's like an Aladdin's cave of all sorts of bits and pices.read more
Paul Matthews
Paul Matthews
2017-02-05T08:42:37+0000
Can't rate the Dyson Hub highly enough....the customer service is fantastic... I have had a service carried out which made our Dyson as good as new and I've had a repair carried out which saved me buying a new Dyson. Would definitely recommend....read more
Scott Barton
Scott Barton
2017-01-29T10:23:27+0000
This place has got customer service nailed I would 100% recommend them to anyone. I had the head replaced on my dc25 and had a few electrical faults since. I have had to take the machine back twice over the last 6 months. I have been given a replacement while I waited and they have sorted the problem at no extra charge. Thanks again what a great serviceread more
Julie Dennett
Julie Dennett
2017-01-28T17:23:23+0000
Very efficient friendly staff - excellent service
Tony Finn-Ford
Tony Finn-Ford
2016-12-17T13:57:19+0000
Amazing service and great value. Good range
Karen Stevens
Karen Stevens
2016-11-28T07:22:37+0000
Full marks to Dyson and Ben of the Havant Branch, re after sales service and customer care. My wife and I turned up late on a Sunday afternoon only to find that we had missed the closing time, and faced a locked gate! – However, Ben, being part of the team seeing our disappointment, very kindly opened the store back up again for us and produced the crucial part in seconds, from the extensive range in stock.These are the crucial elements of what show a very responsible and caring attitude to customer satisfaction, ensuring confidence in buying their products! Much appreciation fromKaren & Tony of Southsearead more
Jez Hart
Jez Hart
2016-07-28T08:29:58+0000
I popped in yesterday a purchased a refurbished Dyson. Great service and great price...highly recommend
Belinda Colley
Belinda Colley
2016-06-10T14:22:55+0000
Fantastic service, I dropped the top of my Dyson on a tiled floor, replaced with a second hand reconditioned one!
Hannah Tee
Hannah Tee
2015-12-29T00:13:04+0000
Thank you so much for recommending a new filter for my dyson. I've only just put it in and tested it out and it feels like new again! Never knew just putting a new filter in would make such a difference. Will be coming over again soon with my dyson for a service and a bit of tlc. Thank you so much once again xxread more
Sue Gover
Sue Gover
2015-11-30T12:41:40+0000
Helpful staff and friendly. Awesome service would highly recommend them
Ryan Frank
Ryan Frank
2015-11-09T13:54:43+0000
John James Thompson
John James Thompson
2015-11-09T12:43:14+0000
Kelly March
Kelly March
2015-10-06T12:32:45+0000
Had my 13 year old dyson animal serviced and parts replaced. Very happy with the service i got and kept me informed with all work carried out. Defo use againread more
Sue Orrell
Sue Orrell
2015-09-26T11:22:26+0000
service is great ,staff are very helpful .and will always find you a dyson to fit your budget , i would not go anywhere elseread more
Sarah Corbett
Sarah Corbett
2015-09-26T10:04:21+0000
Fantastic, great value, knowledgeable staff who always provide exceptional customer service.
Laura Powell
Laura Powell
2015-09-25T21:40:39+0000
Angelique Larue-Hill
Angelique Larue-Hill
2015-09-04T22:26:25+0000
Excellent customer service! These guys managed to sort out a Hoover for me at really short notice, all whilst successfully running a charity fundraiser at Victorius last weekend. Thanks so much for making time for your customers despite all the extra hard work you were doing. It's that kind of excellent service and understanding the individual customer needs that make you a benchmark for others to follow. Highly recommended ⭐️⭐️⭐️⭐️⭐️read more
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